Privacy Policy

1. Introduction

At DogTown, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.

2. Information We Collect

• Personal details such as name, phone number, email address, and shipping address
• Order and payment-related information
• Browsing data such as IP address, browser type, and device information

3. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and customer support
• To improve our website, products, and services
• To send promotional offers (only if you opt in)

4. Cookies & Tracking Technologies

DogTown uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve site performance. You can disable cookies through your browser settings if you prefer.

5. Data Protection & Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

• We do not sell or rent your personal data to third parties
• Information may be shared with delivery partners and payment gateways only to fulfill orders
• We may disclose information if required by law

7. Third-Party Services

Our website may include links to third-party services. DogTown is not responsible for the privacy practices or content of these external websites.

8. Your Rights

• You may request access, correction, or deletion of your personal data
• You may opt out of marketing communications at any time

9. Children’s Privacy

DogTown does not knowingly collect personal information from children under the age of 18.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact details available on our website.